Associate, Technical Assistance Program Management

Remote
Full Time
Technical Assistance Program Management Team
Mid Level

About Us
Chiefs for Change is a nonprofit, bipartisan network of diverse state and district education chiefs. With more than three dozen members, our work is focused on advocacy, leadership development, and member support. 

We are positioned to rapidly spread bold policies and practices, as we have:

  • National reach—Our members lead education systems with more than 7 million students, 454,000 teachers, and 14,000 schools.
  • Diverse contexts—Our network is diverse in terms of race, gender, political affiliation, and geography.
  • A model for disseminating promising ideas—We work with our members, excellent technical assistance providers, and top-tier research institutions to scale innovative approaches designed to improve student learning.

To learn more about Chiefs for Change, please visit chiefsforchange.org
 

The technical assistance team works with our chiefs in residence and a network of consultants to provide requested technical support in our members’ systems. This involves meeting with chiefs to understand their needs and help them craft programs to meet those needs across a variety of areas. The person in this role will facilitate activities associated with the development, delivery, and ongoing tracking and support of programs.

Depending on the strength of match and years of experience, candidates may be eligible for a Senior Associate position.

Chiefs for Change is a virtual organization. The associate, technical assistance program management is a remote position and can be based anywhere in the United States. We are hiring for multiple associate roles on this team.
 

Responsibilities:

  • Serve as a primary point of contact for members and working groups from program launch through completion
  • Plan meetings and organize program-related logistics
  • Perform research related to industry trends, key developments in our members’ systems, and the most pressing challenges facing public educators
  • Monitor program budgets and make recommendations on how to prioritize funds
  • Assist with the management of workflows and deadlines
  • Monitor and update project plans 
  • Develop and maintain a log of member touchpoints, along with meeting summaries
  • Improve reporting efficiency and accuracy through automation and optimization of reporting processes, formats, and sources
  • Perform quality control across all deliverables to meet or exceed high-quality standards
  • Maintain up-to-date email distribution lists and collaboration groups
  • Steer members towards the contacts and resources they need 
  • Solicit and act on feedback to improve responsiveness to members 

Requirements:

  • Excellent written, oral, and interpersonal communication skills
  • The ability to organize data into useful, actionable information
  • A proactive approach to problem-solving and strong critical thinking skills
  • Strong customer service orientation
  • Detail oriented
  • Bachelor’s degree  
  • Advanced proficiency with Microsoft Office and Google Apps (preferred)
  • 3+ years of highly relevant professional experience

As we are a small team, we are not able to respond to each inquiry. We will reach out directly to those candidates selected to move forward in the interview process. We believe diversity is a source of strength and welcome applicants of all religions, genders, sexual orientations, and ethnic and cultural backgrounds.

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